Warranties

Road Tested Parts Limited Warranty Terms

Your recycled part shall be covered by this limited warranty unless specifically excluded in writing at the time of sale. This warranty applies to the original purchaser of the part for 180 days or longer if an extended warranty is purchased. The maximum warranty for any commercial, fleet, or diesel is 6 months. Sheet metal has a limited lifetime replacement warranty for rust-through corrosion. Road Tested Parts must be notified immediately if any defect is discovered during the warranty period. Any repairs or work performed must be authorized before work is started. Any repair, (including but limited to removing the part), that is initiated without authorization will void the warranty.

Transportation expenses on parts that are being returned are excluded from the warranty. Road Tested parts reserves the right to repair, replace, or refund the purchase price of any part at its discretion. Any Improper use, abuse including but not limited to RACING, PULLING, overheating or low oil in engines or transmissions, neglect, careless handling, damage as a result of improper installation, modification, or repair will void this warranty. Existing problems with the vehicle that will cause damage to the recycled part will also void the warranty. Labor cost for removing and replacing the part or transferring parts from the original part to the replacement part is excluded from this warranty unless a labor warranty is purchased at the time of sale. Labor warranty payout and part replacement is limited to twice.  Upon third failure a refund will be initiated.

The warranty period on any part starts at the time of sale, not upon installation. The liability and obligation of Road Tested Parts under this warranty shall not include any inconvenience, transportation, towing, downtime, direct, indirect, or consequential damage, or delay resulting from any defect. This warranty is in lieu of any warranty expressed or implied. This warranty gives you specific legal rights and any cause of action must be filed in Hardin County, Tennessee.

Engine Warranty Requirements

Replace the timing belt and all external seals including but not limited to crank seals, cam seals, pan gaskets, intake gaskets, and valve cover gaskets. Transfer all accessories from the original engine to the recycled engine. Install new water pump. Clean out the intake and look into the intake and exhaust ports for any loose nuts or bolts etc. (debris can end up inside of the cylinder will cause damage and is the sole responsibility of the installer, debris can get caught inside the intake from a failed engine, causing subsequent failure of the replacement.) Check the cooling system for leaks and install a new thermostat. Antifreeze should be a 50/50 mix. Oil and filter must be replaced prior to start up and every 3000 miles or as required by the manufacturer, but no more than 5000 miles regardless and receipts retained for proof of maintenance.

Engines are guaranteed not to knock, smoke excessively, or use excessive oil (check manufacturer’s specification for allowed oil consumption). The cylinder block, head, pistons, crank valves, and other internal lubricated parts are covered under this warranty. Parts not covered are the intake manifold, exhaust manifold, water pump, injectors, hoses, brackets, wiring harness, etc.

Engines are equipped with a heat tab. Heat tabs will melt during overheat conditions.  If the heat tab is compromised in any way, the warranty is void.

Transmission Warranty Requirements

Replace all external seals, gaskets, and filters. Flush system per manufacturer requirement as outlined in most current TSB and replace cooler. Fill transmission with fluid as required by the manufacturer. STOP! BEFORE INSTALLING THE PART AND STARTING THE VEHICLE Make sure you use the correct transmission fluid per the manufacturer’s specification. Using a universal fluid may cause a failure of the transmission and potentially void your warranty.

Replace the transmission filter and pan gasket per warranty installation instructions. Automatic transmission must have an external cooler installed to bypass the factory cooler or a new factory cooler installed. Failures caused by overheating and contamination could potentially void your warranty. Transmission must be reprogrammed with dealer software prior to installation. Failure to do so will void the warranty.

Please check to see if this transmission needs to be flashed, learned, or programmed with proper shift adapts.

Freight Returns

In the event that a freighted item needs to be returned, please submit an image of the unit ready and banded to a skid (when applicable). In the event that the freight carrier shows up and the freight is not prepared the customer will be responsible for the canceled stop as a “Dry Run” and will be refunded less the “Dry Run” fee, as determined by the freight carrier.

Warranty Questions?

Please call the Warranty Department if you have any questions about the installation of your recycled transmission. 866-588-2268

  • $25.00 charge on returned checks
  • Labor rate paid out is $55.00 per hour for shops and $40.00 per hour retail
  • Maximum of two labor claims per invoice
  • Labor hrs set using Alldata Mfg Wty time
  • Maximum labor payout is $1500.00
  • No refunds after 30 days
  • No refunds on warranty premiums
  • No refunds on deposits
  • No returns on cuts
  • 25% Restock charge on all returns. Deposits on parts and vehicles will be forfeited after 15 days

For other warranty details and prices, contact one of our knowledgeable sales team members.

  • Avatar Brittanie Uchtman ★★★★★ in the last week
    Jeff has been working with me and my car for over a month. He goes above and beyond to make sure you are completely happy. We purchased a warranty on a part and the company didn’t want to stand by it. Jeff did everything besides build me … More a transmission himself to make sure I got my replacement. And I did get it just like he promised. 10/10 will buy parts only from here forever. You have a lifer because of Jeff. Give him a raise, a partnership, and new car or something because he deserves the absolute world. And to you Jeff thank you so so much for all your hard work! You are a ROCKSTAR!
  • Avatar Mike Sellers ★★★★★ 3 weeks ago
    Dealt with Jeff and he was awesome. Got me what I needed and a good deal on top of that! Seems like a genuinely great person too. No doubt if I do have any problems Jeff will help me out and make it right. Great guy
  • Avatar Aaron Ashton ★★★★★ a month ago
    I had the opportunity to speak with Jeff earlier today regarding a seat for my car. Though Jeff didn’t have one in stock, he was so kind and helpful in searching all over for one.
    Compared to other places I’ve called, Jeff was the among
    … More the nicest people to speak with and deal with. Raceway definitely got a good one!
  • Avatar Melonie Bullman ★★★★★ 2 months ago
    Raceway has been a wonderful experience for my many purchases, large or small, and with selling vehicles, over the years. Everyone there has been great, but Eli by the front door has such a great attitude you cant help but give him credit … More for just being a ray of sunshine on a cloudy day! Even if he isnt your usual salesman, he is dfinitely a great person to have representing the company as soon as you walk in!
  • Avatar Matt Pate ★★★★★ 2 months ago
    If I could select a 10 star review I would. Tyler is incredible. He has saved me so much time and stress as a business owner. He always finds what I need, and always finds a way to make it fit the budget for my customers. Tyler, you're … More amazing!
  • Avatar Matthew Brocato ★★★★★ 2 months ago
    Excellent service, use multiple times a month. DJ does a great job finding all the parts I need. Mike and the rest of the delivery crew are always friendly and get the job done quick